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Responsible Gaming

We believe that we have a responsibility to you, our customers, to ensure that you enjoy your experience at Betrebels.com. Sometimes we find customers who have problems controlling their gambling, and we try to help them as much as we can. We are able to do this because we have talked to GamCare, a charitable organisation that provides help and counselling to those with gambling problems.

In order to assist our players in gambling responsibly we have provided the following features on our site:

  • Links to GamCare
  • Self Help and awareness information
  • Information and tools to protect from underage access
  • Set a limit on the amount you would like to wager in a specified period of time
  • Set a limit on the amount you are ready to lose in a specified period of time
  • Exclude yourself from being able to play with us for a specified period of time
  • Exclude yourself from being able to play with us permanently
Keeping Control

Whilst the majority of people do gamble within their means for some it can spiral out of control. In order to help you keep control we would like you to remember the following.

  • Gambling should be entertaining and not seen as a genuine way of making money
  • Avoid chasing losses
  • Only gamble what you can afford to lose
  • Set a limit on the amount you would like to wager in a specified period of time. You can use the menu from your account to set a daily, weekly or monthly Personal Deposit Limit on your account. Please note that these limits are independent of the limits or minimums that accompany the various payment methods or of the security measures the company uses. Once you set your limit the activation might take 24 hours. You can reduce your limit at any time using this menu. Any increase or reset of your limits will come into effect only after seven days from your request.
  • Exclude yourself from being able to play with us for a specified period of time. From your account you can choose to have a break for a period of 15, 30, 60 and 90 days.
  • Exclude yourself from being able to play with us permanently choosing undefined period from your account.
  • Set a limit on the amount you are ready to lose on a weekly basis. Send us an email with you desired weekly limit and we will set it for you. Be aware you have a seven day waiting period if you decide to increase it.
  • If you need to talk to someone about gambling problems then contact GamCare
GamCare

GamCare is the National Association addressing the social impact of gambling. Betrebels.com works with GamCare to help develop policies and practices that address problem gambling in accordance with their Social Responsibility Code of Conduct.

If you are concerned that gambling may have taken over your or someone else's life then the following questions may help you find out.

Game Care Do you have a Gambling Problem?

Ask yourself the following questions:

  1. Do you stay away from work, college or school to gamble?
  2. Do you gamble to escape from a boring or unhappy life?
  3. When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
  4. Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
  5. Have you ever lied to cover up the amount of money or time you have gambled?
  6. Have others ever criticised your gambling?
  7. Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
  8. Are you reluctant to spend 'gambling money' on anything else?
  9. Have you lost interest in your family, friends or interests?
  10. After losing, do you feel you must try and win back your losses as soon as possible?
  11. Do arguments, frustrations or disappointments make you want to gamble?
  12. Do you feel depressed because of your gambling?

The more you answer 'yes' to the above questions, the more likely you are to have a serious gambling problem.

To speak to someone about this visit the GamCare website www.gamcare.org.uk or call their confidential help line on 0845 6000 133

GamCare

Betrebels.com acknowledges Gamblers Anonymous and its commitment to assist those with gambling problems.

For more information about Gamblers Anonymous, please visit their website at www.gamblersanonymous.org, or contact them directly at:
Gamblers Anonymous, International Service Office, P.O. Box 17173, Los Angeles, CA 90017. Tel +1 (213) 386-8789

Gamblers Anonymous provides help and support for anyone affected by gambling. All contacts are confidential.

Underage Gambling

Players are identified at the time of registration and the time wagers are made using a Personal Identification Number and Password. Players must be at least 18 years of age, or the legal age to gamble in their applicable jurisdiction, whichever is higher. Any player that provides inaccurate or dishonest information about his or her age will forfeit all winnings to which the player may otherwise be entitled and may result in civil proceedings or criminal prosecution.

Self Exclusion

If you believe you are gambling excessively and you need to take a break, Betrebels offers a self-exclusion facility.

  • Exclude yourself from being able to play with us for a specified period of time. From your account you can choose to have a break for a period of 15, 30, 60 and 90 days.
  • Exclude yourself from being able to play with us permanently choosing undefined period from your account.

Customers who make use of the self-exclusion policy will have their account blocked for the requested period. Throughout this period Betrebels will do all it can to prevent new accounts being opened by you and will take all necessary measures to make sure you do not receive any marketing material.

Filtering Systems

If you share your computer with friends or family who are under the legal age to participate in our games and would like to protect access to our site, please click here to register with our preferred filtering partner GamBlock

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Malta Gaming Authority Rebels Gaming Limited is licensed and regulated by the Malta Gaming Authority (MGA). Rebels Gaming Limited holds the following Maltese licenses: MGA/CL2/734/2011 issued on 06/10/2011 and renewed on 06/10/2016, MGA/CL1/186/2004 issued on 03/07/2009 and renewed on 03/07/2014, and MGA/CL1/574/2009 dated 10/04/2012. Copyright 2011 Rebels Gaming Ltd - All rights reserved. Rebels Gaming Ltd (C51793) with registered address at 177A St. Moritz, Tower Road, Sliema SLM 1603, Malta-EU.